Creative Victoria Grants Online - Frequently Asked Questions

    How do I register on the Creative Victoria Grants Portal?

    Clicking on the Register link on the home page of the Portal will take you to the registration page.

    You will be required to create some security questions that will be used in case you lose your password. Make sure your questions have with answers that won't change over time, so that will know the answer even if you are asked well into the future.

    Which contact details should I use?

    If you plan to make applications primarily as part of an organisation, use your business email address and contact details.  If you are applying primarily as an individual artist, use your own email and contact details.

    While many individuals can register and apply on behalf of one organisation, you will only be able to see the applications that you have created.

    If you deal with Creative Victoria as both an individual artist and as part of an organisation you can choose to register twice and log in differently depending on the scenario.

    What if I leave an organisation that has put in an application?  What will happen to the emails?

    Creative Victoria will contact you using the email address you register with.  If you leave an organisation and know you have an open application or grant, contact Creative Victoria and we can assign another contact to the application.

    Which funding program should I apply for?

    Before logging on the Grants Portal, make sure you have read and understood the application guidelines to the various Creative Victoria funding programs.  The best place to start is Funding Programs.

    How do I start an application?

    Once you've registered, you need to click on the Start A New Application hyperlink on the Home page of the Grants Portal.

    From there, having read the necessary guidelines, select the Program, Category and Funding Round you wish to apply for.

    Do I have to answer every question?

    All mandatory questions have a red asterisk to show a response is required.  If you try to submit an application that has unanswered mandatory questions a red message will appear at the top of the screen to tell you which section is incomplete.

    What if I pick the wrong program, category or funding round?

    Each funding round has different questions and requirements.  If you find you have selected the wrong category or funding, you will need to start a new application using the correct funding round to make sure you answer the right questions.

    Applications that are not submitted to Creative Victoria by a funding round's closing date will be deleted from the Grants Portal after the closing date has passed.

    What if I need to submit more than ten application documents or support material?

    Wherever possible please submit artistic support material using URLs (links) to existing online material, rather than uploading and submitting large files. While there is a limit of ten uploaded files, you can add as many URLs as you need to.

    A URL can link to your website or other online host (eg youtube, myspace, vimeo, sound cloud, etc). Please ensure URLs are publicly available, as they will need to be accessed by both Creative Victoria staff and peer assessment panels.

    What if I don't submit my application before the closing date?

    Applications to funding rounds close promptly at the published time and date.  Applications that have not been submitted by the closing date will be unable to be sent and will be purged from the system following the funding round closure.

    Do you accept hard copy application forms or support materials?

    We accept hard copy applications under special circumstances and by request only. Contact program staff as soon as possible to arrange this. 

    Where can I get help?

    If you need help, contact Creative Victoria on:
    Phone: 03 8683 3100 (Reception Monday to Friday 8.30am to 5.30pm)
    Freecall: 1800 134 894
    Fax: 03 9686 6186
    TTY: 03 9682 4864
    Email: creativevic@ecodev.vic.gov.au